FAQ

Questions, answered

Answers about the 14-Day AI Assistant, the CRM & Follow-Up System and the AI Workshop: cost, timing, data and what you need to do.

The basics

What does LDC Strategies do?

LDC Strategies is an AI consultancy in Adelaide that sets up AI and automation for Australian service businesses: trades, mortgage brokers, buyers agents and professional firms. We find the jobs eating your week, then build the systems that do them. There are three ways we help. The 14-Day AI Assistant connects Claude or ChatGPT to your inbox, CRM and tools and teaches it how your business works, so it drafts replies, chases follow-ups and sends you a daily or weekly brief. Our CRM & Follow-Up System builds or rebuilds your CRM in GoHighLevel, HubSpot or Monday.com so leads get followed up and tracked to a sale, then we keep it tuned every month. The AI Workshop is a hands-on session that gets your team using AI in their own jobs. Everything lives in your own accounts, and you approve each email before it sends. See all services side by side.

What happens on the discovery call?

The discovery call is 45 minutes on Google Meet with one of the LDC Strategies founders. We ask how your business runs today: where leads come from, how they're followed up, which tools you use and where your week goes. Then we show you what's possible for a business like yours, in plain English, and tell you whether we're a fit. If we are, we'll suggest the offer that suits, explain what it would involve and walk you through the numbers. If we're not, we'll say so and point you in the right direction. There's nothing to prepare, although it helps to have your CRM or inbox handy. You don't need to be technical, and there's no pressure to go ahead. See how we work.

What is the CRM & Follow-Up System?

It's what we build for businesses with leads coming in: a CRM in GoHighLevel, HubSpot or Monday.com with the follow-up built in. Leads get captured, followed up and tracked through to a sale, and each month we tune it and fix anything that needs it. You don't need to be running ads. See the CRM & Follow-Up System.

Do you only work in Adelaide?

We're based in Adelaide and work with businesses across Australia over video call. Meet the team.

Cost, timing and what you do

How much does it cost?

It depends on what we build and how many people will use it. The main things that change the price are which offer fits (a 14-Day AI Assistant, the CRM & Follow-Up System or an AI Workshop), how many people need their own setup, how many tools we connect, and whether we stay involved each month or hand it over once it's built. You'll also need a paid Claude or ChatGPT plan in your own name, which you pay for directly. We don't quote before we understand the problem, because a quote without that is a guess. On the discovery call, we look at where your time goes and walk you through the numbers for the setup that fits, with no pressure to go ahead. If you're not sure what you need yet, the Free AI Readiness Scorecard takes about 3 minutes and shows where to start.

How long does it take?

The 14-Day AI Assistant takes 14 days, counted from when your guided interview, logins and paid AI plan are in. Days 1 to 10, we connect Claude or ChatGPT to your tools and test it on your own emails and questions, and you try it out too. Days 11 to 14, it starts work: sorting your inbox, drafting replies and follow-ups, and sending your brief. Our CRM & Follow-Up System builds depend on how many pipelines, forms and follow-ups you need, so we give you a timeline in writing before you commit. The AI Workshop runs for 1 or 2 hours, booked at a time that suits your team. From your side, the 14-Day AI Assistant needs about an hour: the interview, sharing access and setting up the plan. We do the rest.

How long is the AI Workshop?

The AI Workshop runs for 1 hour or 2 hours. We help you pick the right length on the call, based on your team and what you want to cover. See the AI Workshop.

What do I need to do?

It's about an hour of your time: answer a guided AI interview about your business, give us secure access to your tools and sign up for the paid AI plan. We do the rest. See how we work.

Do I need Claude or ChatGPT already?

You'll need a paid plan on one of them. If you don't have one yet, we'll help you choose and set it up. Our guide Claude or ChatGPT shows where each one is stronger.

Using it

Will it send emails on its own?

No. It drafts emails and you approve each one before it goes out. More on Data & Security.

Do I need to be technical?

No. If you can send an email, you can use it. We do the setup and show you how to get the most out of it, and the AI Workshop gets your whole team confident with it.

Which tools do you work with?

GoHighLevel, HubSpot, Monday.com, ServiceM8, Gmail and Outlook connect directly. Xero connects read only. We're building connectors for Simpro and AroFlo. If yours isn't listed, ask on the call and we'll let you know. See CRM setup in the CRM & Follow-Up System.

We already have a CRM. Do we start again?

No. We build on what's working and make it smarter. If there's a better way, we'll talk it through with you first. See how the CRM & Follow-Up System works with your CRM.

Data, ownership and support

Is my data safe?

Yes. Everything we set up lives in your own accounts: your AI plan, your CRM and your tools. LDC Strategies doesn't keep a copy of your customer data. When an automation moves a record between your systems, it passes through and is cleared once it arrives safely. You share logins through a secure link, and we keep them in a separate encrypted vault for each client. Only the people working on your build can get in, and they only get the access they need. The AI drafts and you approve each email before it sends. When the work ends, we remove our access, revoke our keys and confirm it in writing, and we suggest you change any password you shared. Where a tool we use processes data outside Australia, we tell you before we use it. The full detail is on our Data & Security page.

Do I own it?

Yes. Your knowledge base and connections live in your accounts. See what we keep and what we don't.

What happens after it's built?

We hand it over and train you. The 14-Day AI Assistant includes 7 days of support after handover. For bigger builds, we agree support before we start. See what handover looks like.

Still have a question?

Call us on 0488 060 568, or send us a message.

Not sure where AI fits in your business?

That's what the discovery call is for. It's 45 minutes on Google Meet: we look at where your time goes and tell you if we can help.

Or call 0488 060 568.